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Searching for a Customer Service Representative (Spokane)
at in Spokane (Published at 04-03-2010)
We are looking for a Customer Service Representative to work with our overall customer service, front desk tasks, and incoming phone call distribution.
Main Duties:
* Provide customer service support to the marketing, sales and administrative teams day to day
* Generate inventory and sales reports in MS Excel using data from a different sources
* Answer and redirect incoming phone calls
* Ensure that the client impressed with our product and service
* Investigate, handle objections and document calls in contact management system
* Must be able to stay organized and pay close attention to details.
* Handle flow of paperwork and work with accounting on invoicing and shipping problems
Qualifications:
* Super communication and customer service skills
* 1 year of previous customer service experience or similar experience desired
* Advanced computer knowledge in MS Office
* Must be self-directed and capable of working under minimal supervision
* Multiple tasks handling ability and meet deadlines
* Strong customer service orientation and communication
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