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HORIZON CREDIT UNION is seeking a full-time Assistant Branch Manager at our Coeur d'Alene, ID Branch
Please visit www.hzcu.org for more information and complete job description. EOE.
HOURS:
Monday to Friday; 40 hours/week.
SUMMARY:
Guide and manage branch office in providing quality service to new and existing members in account transactions, loan applications and new accounts. Lead staff by exemplifying Core Values. Solve problems within established policies and guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain a highly motivated and well-trained staff, maintaining effective employee relations. Support hiring efforts of qualified applicants.
Apply and evaluate policies and procedures set for the branch. Ensure that the branch is in compliance with credit union regulations and procedures, and federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
Evaluate the job performance of branch office staff to ensure quality of work and service to members. Schedule and cross-train adequately to ensure effective branch succession and efficient branch operation.
Conduct loan interviews. Process, recommend approval and/or close loans.
Monitor branch activity, including number of transactions, volume, teller errors, loan volume, product sales and new accounts. Recommend and monitor budget to management relative to the physical, human resource and other costs of the branch operation.
Be the community Credit Union Representative. Participate in branch networking opportunities. Create and maintain a cross-selling environment within the branch.
Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis. Ensure that staff receives on-going training on security and robbery procedures.
Monitor branch operations and appearance to ensure a consistent, professional approach. Appearance and operations include but are not limited to policies such as Dress Code and Branch Facilities as well as actions expected per our Core Values.
Assist staff or members in solving complex account problems.
SUPERVISORY RESPONSIBILITIES:
Manages branch subordinates. Is responsible for the overall direction, coordination, and evaluation of these individuals.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree (B. A.) from four year college or university; plus three to five years related experience and/or training; or equivalent combination of education and experience. Technically savvy, sales oriented background preferred. Related work experience may substitute for education.


Location: Coeur d'Alene, ID
Compensation: Commensurate with experience and education.
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.

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